These Terms for Sellers (“Seller Agreement”) define the rules, responsibilities, and obligations for independent Sellers using the MARKETLine360 marketplace Platform.
Last Updated:
February 03, 2026

Table of Contents

Introduction and Scope

These Terms for Sellers (“Seller Agreement”) govern the relationship between MARKETLine360 LLC (“MARKETLine360”, “we”, “us”, “our”) and individuals or entities (“Seller”, “you”, “your”) that apply to sell or offer products through the MARKETLine360 marketplace platform (“Platform”).

By submitting a Seller application, creating a Seller account, listing products, or otherwise using Seller features on the Platform, you acknowledge that you have read, understood, and agree to be bound by these Seller Terms, as well as the Terms of Use, Privacy Policy, Buyer Return Policy, and any additional marketplace policies referenced herein (collectively, “Marketplace Policies”).

If you do not agree to these Seller Terms, you must not sell or attempt to sell products on the Platform.

Document Priority

In the event of any conflict:

Definitions

“Customer” means any individual or entity that purchases products through the Platform.

“Seller Content” means all information, materials, data, content, product listings, descriptions, images, trademarks, branding, store policies, communications, and other materials submitted or made available by Seller.

“Order Data” means customer and order-related information shared with Seller for transaction purposes, including customer name, shipping address, contact details, purchased items, and order notes.

“Fees” means any commissions, service fees, transaction fees, processing fees, promotional fees, reserves, or other charges imposed by MARKETLine360. MARKETLine360 applies commissions as described in the Fees & Commissions Policy.

Marketplace Role and Status of Parties

Marketplace Platform

MARKETLine360 provides a technology platform that enables independent third parties to list and sell products to customers. MARKETLine360 does not own, manufacture, distribute, import, export, warehouse, store, ship, or deliver Seller products unless expressly stated otherwise in a separate written agreement.

All transactions for Seller products are concluded directly between Sellers and Customers, subject to the Platform’s marketplace framework.

Independent Seller Relationship

You operate as an independent Seller conducting your own business activities. Nothing in these Seller Terms creates any partnership, joint venture, agency, franchise, fiduciary, or employment relationship between you and MARKETLine360.

You have no authority to bind or represent MARKETLine360.

Seller of Record

Seller is the seller of record for all products listed and sold through the Platform unless expressly stated otherwise in writing by MARKETLine360.

As seller of record, Seller is solely responsible for:

  • setting product prices and descriptions;
  • product quality, safety, and compliance;
  • order fulfillment and delivery;
  • customer service, returns, refunds, and warranties;
  • handling customer complaints and disputes;
  • compliance with all applicable laws, regulations, and tax obligations.

Seller acknowledges that MARKETLine360 does not assume product liability, consumer warranty obligations, or seller obligations solely by facilitating marketplace transactions.

Seller Eligibility and Account Approval

Seller applications are subject to review and approval at MARKETLine360’s sole discretion.
Approval does not create any right to continued access.

Seller represents and warrants that all information provided is accurate, complete, and not misleading and agrees to promptly update any material changes.

MARKETLine360 may require identity, business, tax, or compliance verification at onboarding or thereafter. Failure to complete verification may result in payout delays, restrictions, suspension, or termination.

Seller Obligations

Product Listings and Legal Compliance

Sellers must ensure that all listings are accurate, truthful, complete, and compliant with all applicable laws and regulations, including product safety, consumer protection, labeling, intellectual property, tax, and import/export requirements in all jurisdictions where products are offered or shipped.

Listing Review and Marketplace Content Control

Seller acknowledges that all product listings, store content, descriptions, images, pricing, claims, and related materials (“Seller Content”) are subject to review, monitoring, and enforcement in accordance with MARKETLine360’s Listing Review & Marketplace Content Control Policy, which forms an integral part of this Seller Agreement and is incorporated herein by reference.

MARKETLine360 reserves the right, at its sole discretion and without prior notice where reasonably necessary, to:

  • review, edit, or require modification of Seller Content;
  • temporarily restrict or deactivate listings;
  • remove listings that violate applicable laws, Marketplace Policies, or platform standards;
  • suspend, restrict, or terminate Seller access for repeated or material violations.

Seller acknowledges that such actions may be taken to:

  • ensure compliance with consumer protection, product safety, labeling, intellectual property, and advertising laws;
  • prevent fraud, misleading conduct, unsafe products, or prohibited items;
  • maintain marketplace integrity and customer trust;
  • protect the Platform from legal, regulatory, reputational, or financial risk.

Seller remains solely responsible for the accuracy, legality, and compliance of all Seller Content at all times, regardless of whether such content has been reviewed or approved by MARKETLine360.

MARKETLine360’s review or approval of any listing does not constitute legal validation, certification, endorsement, or assumption of liability.

Failure to comply with shipping requirements may result in enforcement actions under this Seller Agreement.

Fulfillment and Shipping

Sellers are solely and fully responsible for:

  • order fulfillment;
  • packaging and shipment;
  • stated handling and processing times;
  • delivery timelines;
  • carrier coordination;
  • customs compliance and documentation;
  • accurate tracking information;
  • ensuring that shipments are properly documented and dispatched in accordance with applicable laws.

Seller shipping obligations, service level expectations, packaging standards, tracking requirements, and processing timelines are governed by the Seller Shipping Guidelines, which form an integral part of this Seller Agreement.

Shipping practices applicable to Buyers are governed by the Marketplace Shipping Policy. Sellers must ensure that their fulfillment operations are consistent with the Shipping Policy and do not contradict Buyer-facing delivery representations.

In the event of any inconsistency:

Failure to comply with shipping requirements may result in enforcement actions under this Seller Agreement.

Customer Communication

Sellers must communicate professionally and in good faith, respond within reasonable timeframes, provide accurate order updates, and cooperate fully in resolving disputes, complaints, investigations, or compliance reviews.

Prohibited Conduct

Sellers must not engage in fraudulent, deceptive, abusive, or misleading conduct, including but not limited to:

  • misrepresentation of identity, products, pricing, availability, or order status;
  • manipulating reviews, submitting artificial or incentivized feedback, or engaging in deceptive rating practices;
  • circumventing Platform processes or redirecting transactions, communications, or payments outside the Platform;
  • abusing dispute, refund, or chargeback mechanisms;
  • engaging in any conduct that undermines marketplace integrity, user trust, or legal compliance.

Prohibited or Restricted Products

Sellers must not list, sell, or offer any products that are illegal, unsafe, counterfeit, infringing, regulated without authorization, or otherwise restricted under applicable laws or Marketplace Policies.

This includes, without limitation:

  • prohibited or regulated goods;
  • counterfeit or unauthorized products;
  • products that infringe intellectual property rights;
  • unsafe, recalled, or non-compliant products;
  • goods requiring regulatory licenses, approvals, or certifications that the Seller does not possess.

MARKETLine360 may take enforcement action where reasonably necessary to ensure legal compliance, marketplace integrity, or customer protection.

Food products, beverages, perishable goods, dietary supplements, edible items, ingestible products, or any consumable goods intended for human or animal consumption are not permitted on the Platform unless expressly authorized in writing by MARKETLine360.

The Platform is not licensed to distribute, warehouse, or facilitate regulated food or consumable goods. Sellers may not list such products without prior written approval.

Unauthorized listing of restricted consumables may result in immediate listing removal, account restriction, suspension, or termination.

Intellectual Property Complaints and Enforcement

Seller represents and warrants that Seller Content does not infringe any third-party intellectual property rights.

MARKETLine360 may remove or restrict access to Seller Content, listings, or accounts in response to intellectual property complaints or legal claims.

Repeat infringement or failure to cooperate may result in suspension or termination.

MARKETLine360 may act without prior notice where required by law or to protect rights holders.

Use of Customer Data

Customer personal data may be used strictly for order-related purposes.

Seller must not use customer data for marketing, sell or share customer data, retain data beyond necessity, or create independent customer databases.

Any misuse constitutes a material breach and may result in immediate enforcement, payout holds, and legal action.

Seller must delete or anonymize customer data once transaction and dispute obligations are fulfilled unless legally required otherwise.

Returns, Refunds, and Warranties

Mandatory Compliance with Buyer Return Policy

Sellers must strictly comply with the Buyer Return Policy. Any Seller-specific return terms may apply only where explicitly permitted by the Buyer Return Policy and only to the extent they do not conflict with it. In the event of any inconsistency, the Buyer Return Policy shall prevail.

Seller Responsibility for Returns

Where permitted under the Buyer Return Policy, Sellers must accept eligible change-of-mind returns within the applicable timeframe, provided returned items meet the required condition standards.

Sellers are fully responsible for resolving all cases involving damaged, defective, incorrect, or materially misdescribed items. This responsibility includes, where applicable, covering return shipping costs, replacement, repair, or refund obligations in accordance with the Buyer Return Policy and applicable law.

Sellers must clearly and accurately disclose any non-returnable items within their product listings prior to purchase. Failure to properly disclose non-returnable status may require the Seller to accept returns at the Seller’s expense, notwithstanding any Seller-stated policies.

Return Authorization and Handling

Sellers must not instruct Buyers to return items without prior authorization, unless expressly directed by MARKETLine360. MARKETLine360 reserves the right, at its discretion, to determine that no physical return is required in certain cases, including but not limited to low-value items, safety concerns, or dispute resolution outcomes.

Refund Processing and Platform Intervention

Approved refunds must be processed promptly within the timeframe specified in the Buyer Return Policy, unless a different timeframe is required by applicable law.

MARKETLine360 may, at its discretion, issue refunds to Buyers on the Seller’s behalf and debit Seller balances accordingly where necessary to resolve disputes, comply with legal obligations, protect Buyers, or maintain marketplace integrity.

Dispute Escalation

Sellers must cooperate fully with all investigations, inquiries, and dispute resolution processes conducted by MARKETLine360 and must comply with final platform decisions. Failure to do so may result in enforcement actions, including but not limited to account restrictions, suspension, termination, payout holds, or reserves.

Warranties

Any warranties offered in connection with Seller products are provided solely by the Seller or the product manufacturer. Sellers are solely responsible for honoring any warranties offered and for all warranty-related claims, obligations, or liabilities.

MARKETLine360 provides no warranties, express or implied, for Seller products unless explicitly stated otherwise in a separate written agreement.

Chargebacks and Payment Disputes

Seller bears full responsibility for chargebacks, payment disputes, and reversals arising from Seller products, fulfillment failures, misrepresentation, or non-compliance.

MARKETLine360 may recover chargeback amounts, fees, penalties, and administrative costs from Seller balances or apply reserves.

Seller Insurance

Seller is solely responsible for maintaining any insurance coverage required by law or reasonably necessary to cover Seller’s business activities.

This includes, where applicable, product liability, general commercial liability, or professional liability insurance.

MARKETLine360 may request proof of insurance, particularly for high-risk products or categories.

Failure to maintain adequate insurance may result in restrictions, reserves, or suspension.

Seller Performance Monitoring

MARKETLine360 may evaluate Seller performance on an ongoing basis to ensure marketplace integrity, customer protection, and operational quality.

Performance evaluation may include, but is not limited to:

  • order processing timelines and handling time compliance
  • shipment dispatch timing
  • tracking upload accuracy and timeliness
  • on-time shipment rate
  • cancellation rate
  • dispute and claim ratio
  • return-related performance
  • compliance with shipping, packaging, and documentation standards

Detailed operational benchmarks, service level expectations, and performance tiers are set out in the Seller Shipping Guidelines and other applicable marketplace operational policies, which form an integral part of this Seller Agreement and are incorporated by reference.

MARKETLine360 reserves the right to update, modify, or adjust performance standards, thresholds, and enforcement frameworks from time to time in order to maintain marketplace quality and buyer protection.

Failure to meet applicable performance standards may, at MARKETLine360’s sole discretion, result in enforcement actions, including but not limited to listing restrictions, reduced visibility, payout holds, temporary suspension, permanent termination, or other corrective measures deemed appropriate by MARKETLine360.

Performance enforcement may also be triggered by violations of the Listing & Content Control Policy, including content-related, compliance-related, or listing-standard violations.

In cases involving fraud, legal risk, or serious policy violations, MARKETLine360 may take immediate enforcement action without prior notice.

MARKETLine360 may conduct privacy, data protection, operational, or compliance audits where reasonably necessary to verify Seller adherence to marketplace policies, applicable laws, and performance standards. Sellers agree to provide accurate and complete records upon request and must cooperate fully with such audits within a reasonable timeframe. Failure to cooperate may result in enforcement actions, including but not limited to listing restrictions, payout holds, suspension, or termination.

Payments, Payouts, and Reserves

Payouts

Payouts are subject to verification, applicable return and dispute periods, fraud prevention reviews, compliance checks, and payment provider rules.

MARKETLine360 does not guarantee payout timing and may delay or withhold payouts where reasonably required to protect customers, comply with legal obligations, or manage platform risk.

Reserves and Holds

MARKETLine360 may apply reserves, rolling reserves, or holding periods to Seller funds for risk management, dispute resolution, chargeback prevention, or compliance purposes.

No interest accrues on any reserved or held funds.

Taxes

MARKETLine360 may calculate, collect, and remit applicable sales taxes as a marketplace facilitator where required or permitted by law.

Buyers are not responsible for separately remitting such collected sales taxes to tax authorities.

Sellers acknowledge and agree that:

  • MARKETLine360’s collection and remittance of sales taxes does not make MARKETLine360 the seller of record;
  • Sellers remain solely responsible for determining, reporting, and remitting any taxes applicable to their business, income, profits, or Seller-specific tax obligations;
  • Sellers are responsible for providing accurate tax information required for marketplace tax compliance.
  • MARKETLine360 does not provide tax advice, and Sellers are encouraged to consult their own tax advisors.

Seller-Funded Discounts and Promotions

Any discount, coupon, sale, price reduction, promotional offer, or other incentive applied to Seller Products is solely the responsibility and expense of the Seller, unless expressly approved otherwise in advance and in writing by MARKETLine360.

Seller acknowledges and agrees that any such promotion is offered at Seller’s own expense and does not reduce or affect MARKETLine360’s commissions, fees, or other charges. Marketplace fees are calculated based on the final transaction price paid by the Buyer after any Seller-funded promotion is applied.

No Obligation to Subsidize Promotions

Nothing in these Seller Terms obligates MARKETLine360 to fund, subsidize, or compensate Seller for any discounts, promotions, or marketing activities, whether Seller-initiated or platform-initiated, unless explicitly agreed in writing.

Future-Ready Commission Structure

MARKETLine360 reserves the right, at its sole discretion and subject to applicable law, to introduce, modify, or implement category-based, product-based, Seller-tier-based, transaction-based, or campaign-specific commission structures, fees, or promotional programs in the future.

Any such changes will be communicated to Sellers through the Platform, Seller Dashboard, or other reasonable notice prior to taking effect, where required by law.

Continued use of the Platform following the effective date of such changes constitutes acceptance of the updated commission structure.

Platform-Funded Promotions

MARKETLine360 may, at its sole discretion, offer platform-funded promotions, incentives, or marketing campaigns to Buyers. Unless expressly stated otherwise in writing, any such platform-funded promotion shall not reduce Seller payouts and shall not create any obligation for MARKETLine360 to continue, repeat, subsidize, or maintain any promotional activity.

MARKETLine360 reserves the exclusive right to determine the eligibility criteria, scope, duration, structure, and conditions of any platform-funded promotion.

Dispute Resolution and Arbitration

Any dispute arising from or relating to these Seller Terms shall be resolved by binding arbitration in the Province of British Columbia, Canada, except where such arbitration is prohibited by applicable law.

Seller waives the right to participate in class actions to the extent permitted by law.

Disclaimer of Platform Warranties

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.”
MARKETLINE360 MAKES NO WARRANTIES REGARDING AVAILABILITY, PERFORMANCE, SALES VOLUME, OR PROFITABILITY.

Limitation of Liability

To the maximum extent permitted by law, MARKETLine360 is not liable for Seller products, fulfillment, communications, or business outcomes.

Indemnification

Seller agrees to indemnify and hold harmless MARKETLine360 from claims, damages, losses, and expenses arising from Seller products, conduct, data misuse, or violations of these Seller Terms or law.

Force Majeure

MARKETLine360 is not liable for failures or delays caused by events beyond reasonable control.

Suspension and Termination

MARKETLine360 may suspend or terminate Seller access at its discretion. Provisions relating to data protection, indemnification, limitation of liability, dispute resolution, taxes, and intellectual property shall survive termination.

The following provisions shall survive suspension or termination of Seller access or these Seller Terms:

  •  Seller of Record;
  •  Fees, Payments, Chargebacks, Reserves, and Taxes;
  • Use of Customer Data;
  • Intellectual Property;
  • Warranties and Disclaimers;
  • Limitation of Liability;
  • Indemnification;
  • Disputes and Arbitration;
  • Governing Law;
  • Data Retention and Deletion;
  • Any obligations that by their nature should survive termination.

Modifications

MARKETLine360 may update these Seller Terms at any time. Continued use constitutes acceptance.

Notices

Notices may be delivered via the Platform, Seller Dashboard, or email.

Assignment

Seller may not assign these Seller Terms without prior written consent. MARKETLine360 may assign them in connection with corporate transactions.

Governing Law

These Seller Terms are governed by the laws of the Province of British Columbia and applicable federal laws of Canada.

Contact Information

Email: seller@marketline360.com
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